Buying From Retailers

Buying electricity from an energy retailer that is not affiliated with ENWIN is one option for consumers.  

Electricity retailers purchase large "blocks" of wholesale electricity from power generating companies, and then sell it to consumers. 

The price offered is typically guaranteed for a specified number of years, although in some cases the price could change during the contract period. 

If you are asked to sign or renew a gas or electricity contract for your home or small business, it's important to know who you're dealing with. Energy company salespeople must wear an ID badge and give you a business card. 

The Ontario Energy Board recommends four things to remember if you are asked to sign an energy contract: 

  • Get a business card and look at the salesperson's ID badge 
  • Don't give personal information (i.e. your gas or electricity bill) unless you are sure you want to sign a contract 
  • Read the contract carefully, including the disclosure statement and price comparison 
  • Know that the Ontario Energy Board does not sell electricity door to door, and neither do we 

For more information on energy contracts, visit the Ontario Energy Board website