Business / Commercial Rates

Setting Rates 

In Ontario, electricity rates are set by the Ontario Energy Board (OEB). Your bill includes charges for the electricity commodity (generation), transmission through high voltage systems (e.g. Hydro One), and distribution through local systems (e.g. ENWIN). The OEB must ensure that all rates are justified and reasonable. ENWIN is required to prove to the OEB that its rates are justified and reasonable through a rate application process. The current OEB-approved rates are listed below. More information on rates is available at the OEB website.

Electricity Delivery Rates - Effective January 1, 2024 

 

General Service 
Less than 50 kW 

General Service 
50 to 4,999 kW 

ENWIN Delivery Charges 

Fixed Customer Charge 

$31.04 

$122.75 

Variable Distribution Rate 

$0.0195 / kWh 

$5.4658 / kW 

Net Rate Riders - Volumetric 

$0.0014 / kWh 

$0.4362 / kW 

Net Rate Riders - Fixed Monthly 

$0.42

  

Transmission Charges 

Network Service 

$0.0116 / kWh 

$3.8997 / kW 

Connection Service 

$0.0072 / kWh 

$2.4680 / kW 

  

 

Sentinel Lighting 

Street Lighting 

Unmetered Scattered Loads 

ENWIN Delivery Charges* 

Fixed Customer Charge 

$14.15 

$6.00 

$12.63 

Net Rate Riders - Fixed Monthly 

$0.17 

$0.01 

$0.21 

Transmission Charges 

Network Service 

$3.5681 / kW 

$3.5638 / kW 

$0.0116 / kWh 

Connection Service 

$2.2580 / kW 

$2.2558 / kW 

$0.0072 / kWh 

*Charge is per connection 
 
Note: Non-RPP, Class B customers will also have the Rate Rider for Global Adjustment Account Disposition of $-0.0016 / kWh. 

Large Use - Regular and Dedicated Transformer Station rates are available upon request. 

Regulated Price Plan (RPP) Consumers - Time of Use

Applies to those customers meeting the legislative criteria (residential/low-volume consumer) of the program. A regulated price per kWh is charged for electricity used. 

Time-of-Use Pricing effective November 1, 2023 - October 31, 2024 

TOU Price Periods 

Winter 

(November 1 - April 30) 

Summer 

(May 1 - October 31) 

TOU Prices 

($ / kWh) 

Off-Peak 

Weekdays (7 pm - 7 am) 

Weekends and Holidays (all day) 

Weekdays (7 pm - 7 am) 

Weekends and Holidays (all day) 

$0.087 / kWh 

Mid-Peak 

Weekdays (11 am - 5 pm) 

Weekdays (7 am - 11 am, 5pm - 7 pm) 

$0.122 / kWh 

On-Peak 

Weekdays (7 am - 11 am, 5pm - 7 pm) 

Weekdays (11 am - 5 pm) 

$0.182 / kWh 

RPP - Ultra-Low Overnight 

Ultra-Low Overnight Pricing effective November 1, 2023 - October 31, 2024

ULO Price Periods

All Year

ULO Prices ($ / kWh)

Ultra-Low Overnight

Every Day (11 pm - 7 am)

$0.028 / kWh

Weekend Off-Peak

Weekends and Holidays (7 am - 11 pm)

$0.087 / kWh

Mid-Peak

Weekdays (7 am - 4 pm, 9 pm - 11 pm)

$0.122 / kWh

On-Peak

Weekdays (4 pm - 9 pm)

$0.286 / kWh

 

RPP - Tiered Rates 

Under tiered rates, a customer can use a certain amount of energy each month at a lower rate. Once that limit is exceeded, the rate goes up. The chart below shows the rates and tiers for each type of customer. 

Tiered Pricing effective November 1, 2023 - October 31, 2024 

Tier Thresholds 

Winter  

(November 1 - April 30) 

Summer 

(May 1 - October 31) 

Prices 

($ / kWh) 

Tier 1 

Residential - first 1,000 kWh/month 

Non-Residential - first 750 kWh/month 

Residential - first 600 kWh/month 

Non-Residential - first 750 kWh/month 

$0.103 / kWh 

Tier 2 

Residential - for electricity used above 1,000 kWh/month 

Non-residential - for electricity used above 750 kWh/month 

Residential - for electricity used above 600 kWh/month 

Non-residential - for electricity used above 750 kWh/month 

$0.125 / kWh 

**All kWh thresholds for tiered pricing are based on a 30 day billing period.  Billing periods shorter or longer than 30 days will decrease or increase the threshold proportionally.  For example, a 33 day billing period will result in a 10% higher threshold amount (33/30 = 110%). 

Non-Regulated Price Plan Consumers 

The electricity price you pay per kWh is: 

  1. The spot market price or weighted average price (dependant on the type of meter installed), or 

  1. A retailer contract price (dependent on your choice of electricity provider). 

You will also be subject to a separate charge for the Global Adjustment, which will appear as a separate line item on your bill.  More information is available here: Class B Global Adjustment and Class A Global Adjustment

Ontario Electricity Rebate (OER) 

The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses.  Starting November 1, 2023, the OER will provide eligible consumers with a 19.3% rebate from the province on the subtotal of their electricity bill. 

Consumers with demand of 50 kilowatts or less or annual consumption of 250,000 kilowatt hours or less, farms, and licensed long-term care homes (other than where the electricity account is also in respect of a hospital) are eligible to receive the rebate.   

Some multi-unit residential complexes that do not have individually metered units may also be eligible with demand above 50 kilowatts and annual consumption above 250,000 kilowatt hours.   

Starting July 1, 2022, the following types of consumer accounts will also become eligible for the OER: 

  • Common areas in residential multi-unit complexes such as condominium buildings; 

  • Retirement residences; and 

  • Mobile home parks 

To learn more about the OER eligibility criteria and how to apply for the rebate, please click the link below: 

PDF - OER Declaration Form 

The chart below provides the current value of the OER: 

Ontario Electricity Rebate (OER) 

Effective November 1, 2023 

  

19.3%

Regulatory Charges 

Wholesale Market Service Charge (Not including CBR) 

$0.0041 / kWh 

Capacity Based Recovery (CBR) - Applicable for Class B Customers 

$0.0004 / kWh 

Rural or Remote Rate Protection Charge 

$0.0014 / kWh 

Standard Supply Service - Administration Charge* 

$0.25 

*Applies to customers not contracted with an energy retailer. 

Total Loss Factor Adjustment - Effective January 1, 2020 

As electricity is delivered over a power line, a small amount of power is consumed or lost as heat. This is known as line loss, and is caused by wires and transformers that consume power before it gets to your home or business. The loss factor adjustment accounts for these losses. 

Secondary metered customers <5,000 kW 

1.0311 

Primary metered customers <5,000 kW 

1.0207 

Customers >5,000 kW 

Available Upon Request 

Late Payment Charge 

A Late Payment Charge of 1.5% per month (compounded to 19.56% annually) will be applied to any past due balance. 

Transformer Ownership Credit 

Service < 115 kV (per kW of billing demand) 

$-0.60 

Common Miscellaneous Charges (plus applicable taxes) 

Arrears Certificate 

$15.00 

Pulling Post-Dated Cheques 

$15.00 

Easement Letter 

$15.00 

Account History 

$15.00 

Credit Reference/Credit Check 

$15.00 

Returned Cheque Charge (not inclusive of bank fees) 

$15.00 

Account Set-up/Change of Occupancy Charge (plus credit agency fees if applicable) 

$30.00 

Special Meter Reads 

$30.00 

Meter Dispute Charge + Measurement Canada Fees (if meter found to be correct) 

$30.00 

Dispute Test Commercial Self Contained - MC 

$105.00 

Dispute Test Commercial TT - MC 

$180.00 

Cellular Meter Reading Charge 

$7.50 

Reconnect at Meter 

$65.00 

Reconnect at Meter After Hours 

$185.00 

Service Call — Customer-owned Equipment 

$30.00 

Missed Service Appointment 

$65.00