Alert
Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with ENWIN.
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Power Outage Centre
Outage Map Maintenance
Beginning Friday, August 8 at 8 a.m., the ENWIN Outage Map and X (Twitter) Outage Posts will be unavailable to allow for system upgrades. Service is expected to be restored before 4 p.m. on Monday, August 11.
Please call 519-255-2727 to report power outages, wires down, or any other power related issue.
Outage Map
Our Outage Map offers news about current outages. For more details about an outage, click on a highlighted neighbourhood. If your power is out and your neighborhood is not highlighted, please contact us.
Twitter (X)
We post Monday to Friday and during major outages. Our @ENWINUtilities Twitter (X) account is not monitored after hours. Outage alerts are system generated.
Environment Canada Weather Alerts
For detailed information on current conditions, local forecasts, and weather alerts for Windsor and the region, visit Environment Canada.
See downed lines? This is an emergency. Stay clear and call 911!
Need more help?
Hydro and Water emergencies include:
- Downed Power Lines
- Unreported Power Outages (Please check Outage Map. Known outages do not require reporting.)
- Leaking Water Meters
For these emergencies, call 519-255-2727. This phone line is open 24 hours a day.
For Customer Service general inquires, call 519-255-2727, Monday to Friday from 8:30 a.m. to 4:30 p.m. or email info@enwin.com.
Please do not send emails to report emergencies!