Rhodes Drive Facility

To learn more please select an item from the list below or scroll down the page.

  1. Facility Conduct
  2. Deliveries
  3. Visitors
  4. Sales Representatives
  5. Customs Brokerage
  6. Credit Card Transactions

I: Facility Conduct

  1. All Contractors/Vendors accessing Rhodes Drive through the main entrance should follow the procedures set out in section 4.6.28 Visitor Access to Rhodes Drive Operating Centre (RDOC), ensuring that they sign in the Guest Register located in the Main Lobby upon every visit to RDOC.
  2. If vehicular entry is required, the Contractor/Vendor is to sign in as per section 4.6.28; no visitor access card is required if not accessing restricted areas. The Contractor/Vendor shall contact the Fleet & Site Department using the telephone in the lobby, (EXT 605) to gain entry through the security gate. They should identify themselves, the company they represent, and the reason they require entry.
  3. The 10-km/h speed limit shall be observed while on RDOC property.
  4. Contractor/Vendor vehicles shall be parked in the designated area between the bay doors on the west side inside the parking garage unless other arrangements have been previously made with the Fleet & Site Department. For example, when repairing or servicing the HVAC system, vehicles may be parked at the nearest entry door as arranged with John Doan, Fleet & Site Supervisor.
  5. All safety equipment and Ministry of Labour regulations shall be followed while on RDOC property. Persons not complying with safety regulations will be asked to and not permitted to return until EnWin Utilities Ltd (EWUTL) can be assured that all safety regulations will be observed.
  6. If as a vendor, you are to enter restricted areas which require specific safety equipment (such as Green Patch Safety Shoes) you will be responsible for all such equipment before access is permitted.
  7. After completing the task, ensure the area is secure and all tools are put away.
  8. Report to the Fleet & Site office to advise the status of the job before leaving the site. Ensure all work orders are signed and paperwork is left for the Fleet & Site Clerk at this time. If an access card was provided when signing in, return it as outlined in section 4.6.28.
  9. Exit from the site using the Pillette Road exit on the East side of the building. The North security gate is not an exit gate.

II: Deliveries

  1. 4545 Rhodes Drive: Deliveries must not to be made to the front reception lobby. All deliveries will be made to the stockroom at the rear (south) of the building via the main entrance gate. Exceptions are noted in 3.
  3. Delivery trucks may not to park in the front visitors parking. Only envelopes or packages delivered by vendor representatives or couriers, designated to a specific person will be accepted by the receptionist. Please deliver all other goods to the rear of 4545 Rhodes Drive, Stores Receiving.
  4. Use the telephone at the main entrance gate to contact stores for entry. Goods will not be received at the Reception Desk, through the main pedestrian entrance.
  5. All delivery trucks may gain access to the stockroom via the main gate. The driver will call the stockroom from the telephone, west of the gate. Stockroom personnel will open the gate. The driver will proceed to the rear of the building to the stores receiving area to unload as instructed. After off-loading and receipt by EnWin personnel, exit the site by the east driveway. The gate will automatically open. The 10-km/h speed limit is to be observed.
  6. Three days notice is required for large quantity/items and special needs deliveries (ex. crane off-loading). If delivery truck breakdowns or inclement weather cause delivery delays, call EnWin stores immediately, 519-251-7300 x253 so that special need services previously arranged can be canceled or postponed.
  7. All delivery personnel shall wear protective safety equipment CSA green patch safety shoes (minimum steel toe/shank) to enter our site.
  8. The receiving area of the stock room has two off-loading docks. A forklift truck capable of lifting 7000 lbs. (3175 kg) is available.
  9. Personnel delivering poles, transformers, cable, etc. for outdoor storage in our fenced in stock area at the rear of the site, must wear a CSA approved hard hat and safety shoes and follow all safety instructions as outlined by stores personnel.
  10. Deliveries to the vehicle repair area for vehicle parts may be made between the hours of 7:30am to 10:30 pm year round.

III: Visitors

  1. All visitors to the Rhodes Drive Operating Centre (RDOC) must sign the guest register located at the reception area in the front lobby (exception, Delivery Trucks).
  2. Visitors are to provide the following information in the guest register: Date, Name, Company Name, and the name of the person whom they are here to see.
  3. After notifying the person with whom they are to meet, the visitor will be issued a Visitor's Pass to wear while inside the RDOC.
  4. The pass permits the visitor to move throughout the halls of the complex. It will not allow access any rooms or shops that require an access card.
  5. Visitors are asked to use the main front pedestrian doors to access the RDOC. The visitor's pass will not allow re-entry to the building via any outside doors.
  6. If, as a visitor, you will enter restricted areas which require specific safety equipment (such as Green Patch Safety Shoes) a visitor will be responsible for all such equipment before access is granted. EnWin does not supply safety equipment to visitors.
  7. If visitors leave after regular business hours, the visitors' pass may be left in the designated drop box located on the reception desk in the main lobby.
  8. In the event, a visitor forgets to return the visitor's pass, your EnWin/WUC representative will arrange with you to return the visitor pass.
  9. Contractors are asked to sign in and out of the guest register, even if they have an access card. This provides a record of visitors on site in case of an emergency or fire.
  10. Visitor passes are for visitors to the RDOC only.

IV: Sales Representatives

  1. Visitor parking is located at the front of the building. All sales representatives are to report to the front reception area. A receptionist will greet you. Please register with the receptionist and sign the visitors' book. Contact the person(s) you wish to visit by telephone from the reception area. The receptionist will provide an access card. Entry to a work area (shop, repair garage, storeroom, etc.) requires steel toe shoes. Upon leaving, please sign the visitors' book and return the access card to the receptionist. Should you leave without returning the access card, please notify your EnWin/WUC contact and return the card in person or mail back as soon as possible.

V: Customs Brokerage

  1. Russell A. Farrow is the designated customs broker for EnWin and W.U.C. All customs clearance by Russell A. Farrow is performed on EnWin and W.U.C.'s behalf.
  2. Vendors will use their broker when entry fees, customs, and/or duty is the vendor's account.
Russell A. Farrow
2001 Huron Church Road
Windsor, Ontario
N9C 2L6
P: (519) 966-3003 (EXT. 254)
F: (519) 966-1749

VI: Credit Card Transactions

  1. The Purchasing Department may make purchases with an AMEX Purchasing card.
  2. With the credit card, the Purchasing Department will reduce paperwork, processing costs, improve delivery and reduce internal requisition to delivery time.
  3. If a verbal purchase is made by credit card, the vendor will receive the following information from purchasing: card name, card number, card expiry date, buyer name, delivery address, business unit, end user name and department, delivery date, delivery address and address to send receipt.
  4. You must show the word AMEX and the buyers name in the P.O. area on the packing slip. If possible, staple the AMEX receipt to the packing slip.


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