Reading Your Meter

The information on this page is for residential or general service customers who use under 50kW of electricity per month.

How Your Meter Works

Your electric meter measures your consumption in kilowatt hours (kWh). It will usually have either four or five dials on it, with some hands moving clockwise and others moving counter-clockwise. All hands move from 1 to 2 to 3 and so on. If the hand on the dial is between numbers, always use the number the hand has passed last.

What Does Each Dial Represent?

From the right dial to the left dial these faces represent units, tens, hundreds, thousands, and so on. Starting from the right, each dial must make one complete revolution to register incremental unit on the dial to the left. When a meter has gone full cycle, the process is repeated.

Reading Your Meter

When you read your meter, start from the right and write the numbers down. If the arrow has not yet reached a number, read the number it passed last. In the graphic above, right to left, the first number is 7, the second is 4, the third is 2, and the fourth and fifth are 3 for a reading of 33247. To determine your consumption, subtract the previous reading from the present reading.

Some meters have fixed zeros ("0") for one of their dial faces. They will not move with the other odometers. The 0 needs to be recorded, however.

Your meter has been tested using Measurement Canada Standards and sealed for your protection before installation. It is regularly inspected.

How do I find my Meter Number?

Your electric meter number should be visible on the face of the meter, beneath the glass. Typically, it will begin with an "E" and be five or six digits long.

To submit a meter reading to EnWin online, please click here.

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