Residential Rates

To learn more about residential rates, please select an option from the list below or scroll down the page.

Setting Rates

In the Province of Ontario, electricity rates are set by the Ontario Energy Board (OEB). These include the rates for the electricity commodity as generated, transmission through high voltage systems (e.g. Hydro One), and distribution through local systems (e.g. EnWin). The OEB is responsible for ensuring that all rates are "justified and reasonable". Therefore, when EnWin seeks a rate increase, it must prove that the rates sought are "justified and reasonable". The case is presented to the OEB through an application. Below you will find the justified and reasonable rates current to the date indicated. More information on rates is available at the OEB website:

Electricity Delivery Rates

The following rates are current as of November 1, 2017.

Transmission Delivery Charges
Network Service $0.0078/kWh
Connection Service $0.0053/kWh
EnWin Delivery Charges
Fixed Customer Charge* $18.78
Variable Distribution Rate $0.0106/kWh
Net Rate Riders - Volumetric -$0.0025/kWh
Net Rate Riders - Fixed Monthly $1.72

* Charge is prorated depending on number of days in the billing period.

Note: Non-RPP, non-WMP will also have the Rate Rider for Global Adjustment Account Disposition (2017)

Regulated Price Plan (RPP) Consumers

Applies to those customers who meet the legislative criteria (residential/low-volume consumer) of the program. A regulated price per kWh is charged for electricity used.

The following rates are current as of July 1, 2017

Off-Peak (lowest demand) $0.065/kWh
Mid-Peak (moderate demand) $0.095/kWh
On-Peak (highest demand) $0.132/kWh

Non-Regulated Price Plan Consumers

The electricity price you pay per kWh is a retailer contract price (dependent upon your choice of electricity provider).

Regulatory Charges

Wholesale Market Service Charge/kWh$0.0036
Rural Rate Protection Charge/kWh$0.0003
Regulated Price Plan (RPP) Admin. Charge*$0.25
OESP Recovery Rate$0.00

*Applies to customers not contracted with an energy retailer

Debt Retirement Charge

This 0.7¢/kWh charge is set by the Ontario Ministry of Finance to pay down the remaining debt of the former Ontario Hydro. The Debt Retirement Charge was removed for certain residential consumption after Dec. 31, 2015.

Charged per kWh$0.007

Total Loss Factor Adjustment

As electricity is delivered over a power line, a small amount of power is consumed or lost as heat. This is known as line loss. Line loss is caused by equipment such as wires and transformers, which consume power before it gets to your home or business. The loss factor adjustment accounts for these losses.

Secondary metered customers <5,000 kW1.0377
Primary metered customers <5,000 kW1.0273
Customers >5,000 kWAvailable Upon Request

Late Payment Charge

A Late Payment Charge of 1.5% will be applied to the unpaid portion of your account's monthly balance.

Transformer Ownership Credit

Service < 115 kV (per kW of billing demand)$0.60

Common Miscellaneous Charges (plus applicable taxes)

Arrears Certificate$15.00
Pulling Post-Dated Cheques$15.00
Account History$15.00
Credit Reference/Credit Check$15.00
Returned Cheque Charge (not inclusive of bank fees)$15.00
Account Set-up/Change of Occupancy Charge$30.00
Special Meter Reads$30.00
Collection of Account Charge — No Disconnection$30.00
Disconnect/Reconnect at Meter$65.00
Disconnect/Reconnect at Meter After Hours$185.00
Meter Dispute Charge + Measurement Canada Fees (if meter found to be correct)$30.00
Dispute Test Residential$50.00
Service Call — Customer-owned Equipment$30.00
Missed Service Appointment$65.00

For More Information:

For more information about Ontario's electricity industry, please visit the Ontario Energy Board's Web site.


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