Payment Options

Payment Options Billing Options

Automatic Payment Plan (APP)

Avoid late payment charges, save on postage and mailing costs, and free yourself from the inconvenience of writing cheques and keeping track of due dates. Print the APP application form below, or use the one found on the brown return envelope included with your bill. Be sure to include a void cheque when you return the completed application form.

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Telephone and Internet Banking

Contact your financial institution to set up telephone and/or internet banking. When setting us up as one of your payees, use the ten-digit Customer Number found on the front page of your bill.

Banks or Other Financial Institutions

Take your bill to a teller at your bank or financial institution, or submit the top portion of your bill when paying through an ATM. To ensure sufficient processing time, please note that payments made at banks or other financial institutions should be made five business days prior to the Due Date noted on your bill.

By Mail

EnWin Utilities Ltd
787 Ouellette Ave.
PO Box 1625, Station A
Windsor, ON / N9A 5T7

Please return the top portion of your bill with your payment.

Drop Box

Our drop box is accessible 24/7, on the outside of our building at 787 Ouellette Ave. Please include the top portion of your bill with your payment.

Cash payments are not accepted.

Billing Options

Standard Monthly Billing

You receive a bill each month for all usage incurred in the billing period, as well as other service and/or equipment you may be using.

Equal Payment Plan (EPP)

Eliminate large seasonal bills by opting for the Equal Payment Plan (EPP). You pay a predetermined fixed monthly amount, based on your monthly average in the previous twelve months. The monthly amount will be reviewed on a periodic basis to ensure its accuracy. Please note that your account must be paid in full before you can be set up on EPP. Customers must have twelve months of their own usage history to be set up on EPP.

EPP is not an option for commercial customers.

eBill

Receive and pay your bill online using epostTM. It's the ultimate paperless solution click here to learn more.

Re-Order

If you need a copy of one of your more recent bills (within the previous twelve-month period), just send your request to info@enwin.com. We'll email you a PDF of the bill you're looking for.

Having Trouble Opening PDF Files?

To view PDF files, you will need the latest version of Adobe Reader. Click here to download a free version of Adobe Reader.

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