Customer Service

We have a strong customer support system in place, and are pleased to offer services that make it both easy and enjoyable for our customers to do business with us. Here are some of the options available for ENWIN customers:

Contact Us

Need more help? Our Customer Service Center is open Monday to Friday, 8:30 a.m. to 4:30 p.m. for your convenience. Operators are waiting to answer your questions about both our Water and Electricity operations.

  • Daily Customer Service and After Hours Hydro and Water Emergencies: 519-255-2727
  • Automated Directory: 519-251-7300
  • Email: info@enwin.com
  • Fax: 519-255-7423
  • Conservation Program Hotline: ext. 6
  • Hydro and Water Locates: 1-800-400-2255
  • Purchasing: ext. 239 or purchasing@enwin.com
  • Human Resources: ext. 750

Locations and Mailing Addresses


Enwin Utilities Ltd.

787 Ouellette Avenue
P.O. Box 1625
Station A
Windsor, Ontario
N9A 5T7

Rhodes Drive Operating Centre

4545 Rhodes Drive
P.O. Box 1625
Station A
Windsor, Ontario
N8W 5T1

A.H. Weeks Water Treatment Plant

3665 Wyandotte St. East
Windsor, Ontario
N8Y 1G4

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